Any
questions?

General
F.A.Q
1Can you assist with cybersecurity insurance forms?
Yes, we can! We frequently assist clients with cybersecurity insurance forms by providing the technical details insurers request — including firewalls, MFA, backup systems, and endpoint protection. If your systems aren’t currently meeting insurance standards, we’ll identify the gaps and help implement the necessary solutions to get you compliant and properly protected.
2Can you manage our entire IT setup?
That’s our bread and butter. We’re a full-service IT provider. Networks, backups, cybersecurity, user management, support — all handled under one roof.
3Can you supply hardware and equipment?
Yes. We provide a wide range of business-grade IT equipment, including servers, networking gear, access points, workstations, and peripherals.
4What industries do you work with?
We support a variety of industries including small and medium-sized offices, industrial settings, commercial environments, manufacturing, and professional services.
5Do you offer managed IT services?
Absolutely. Our managed services cover everything from monitoring and maintenance to security, backups, software updates, and ongoing technical support.
6Are your services remote or on-site?
We provide both but our on-site support is limited to Northern BC. Many issues can be resolved remotely, but we also offer on-site service locally when necessary for hardware setups, troubleshooting, or infrastructure projects.
7Do you help with cloud services like Microsoft 365?
Yes. We specialize in Microsoft 365 and other cloud platforms — including setup, migrations, licensing, user management, and ongoing support.
8Can you assist with cybersecurity?
You bet. Firewalls, endpoint protection, backups, monitoring — we don’t just plug in gear and cross fingers. We harden your systems so you sleep easier.
9How do you handle backups and disaster recovery?
We provide secure, automated backup solutions with disaster recovery planning to ensure your data is protected and your business can recover quickly.
10What’s your pricing like?
Straightforward and scalable. We tailor packages to your needs — no surprise fees, no vague tech jargon to confuse you. Just clear, honest IT support.